Information such as your name, address, telephone number, email address and, when applicable, credit card information may be collected when committing to the following actions on Calefs.com
- Placing an order for merchandise on the Calefs.com website
- Returning or exchanging merchandise via the Calefs.com website
- Inquiring about a product, an order or our policies
- Subscribing to the Calefs.com newsletter
- Creating a User Account and User Password
- Entering a contest or completing a survey
All of the information provided to us is stored on a secure server within a secure database.
Cookies – small data files stored on your computer by your web browser – are used by Calefs.com to enable you to create a personal account, place orders and track purchases. If you have set your browser to disallow cookies, please email us at info@Calefs.com and we would be happy to assist you in placing your order.
Calefs.com uses your provided email address to increase your shopping experience. When you place an order, you will get confirmation emails that your order has been received, that your order is in process and that your order has shipped. If by chance there is a problem with your order, we may contact you via email to resolve said possible issue.
If you subscribe to our email newsletter, you have agreed to receive this promotional email from us. Each email newsletter you receive will contain a simple method to unsubscribe if you chose to do so. Your email address is considered private and is kept secure and never sold to a third party.
The Secure Order Process
The following section describes how the secure order process works, from start to finish.
1. Starting Your Order
Every purchase at Calefs.com is secure, and clicking a Checkout button on the Shopping Cart page is all it takes to get started. The security features are automatic; you don’t need to do anything special to invoke them.
2. Making a Positive ID
Once you’ve clicked the Checkout button, your browser looks for a digital certificate to confirm that it is communicating with Calefs.com. Once a positive ID is made, your order continues.
For your security, the verification process happens in the background every time you place an order on our site.
3. Entering Secure Mode
Next, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format.
After your browser has entered secure mode, we’ll ask you to enter, your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server. Our site makes use of the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to provide the highest level of security available.
Security: Watching It Work
The most popular Web browsers, Internet Explorer and Netscape Communicator (aka Navigator), use clear visual symbols to let you know whether or not they are in secure mode. The symbols are displayed either at the bottom left or bottom right of your browser window.
An indication that a browser is in secure mode can be found in the Web site address that your browser displays. The address will begin “http://” in standard, non-secure mode and “https://” in secure mode. The “s” stands for “secure.”
Continuing to Browse
Once your order is complete; it’s perfectly safe for you to continue to browse our site in standard mode. In fact, once you exit the ordering process, your browser will automatically revert to this slightly faster mode of communication.
What If I Make a Purchase with a Browser That Doesn’t Support Security?
Please note that the latest versions of Netscape’s and Microsoft’s browsers have security features, and both are free for downloading. Visit either company’s Web site for details.
If You Forget Your Password
In the event you forget your account password, we offer an online process that verifies your identity and allows you to enter a new password.
We’ve worked hard to bring you a secure online ordering environment.